Frequently Asked Questions on BrusselsHow can I know what type of tour that suits me best? How can I prepare my tour? Where/who can I buy my ticket from?What are the payment methods available? I haven't received my e-ticket. What should I do? I want a book a private tour by hiring a bus for a specific event.I want to make a group booking. Are the tours child-friendly? What is your children policy? Do you offer student discounts? What are the conditions? Do you offer senior discounts? What are the conditions? Do you offer reduced fares for disabled people? What are the conditions?How long takes the tour with Tootbus?Is there a specific fare for a single access to the bus, without the possibility of multiple boarding and alighting?How flexible is your cancellation policy? Can I change or cancel my booking? The weather is bad (rainy). Is it possible to cancel my booking for today?What are the opening hours for the tours? What is the bus frequency? What is the timetable for each route and stop?Which stop is closest to where I am?How can I find and recognize the bus stops?How can I recognize Tootbus buses?How long is my ticket valid for? What does my ticket look like? How and where can I redeem my ticket? I want to walk to discover the city What are the languages available? Is Wi-Fi proposed on board? What is allowed on board? Is my pet allowed on board?Can I take my baggage on board?Do you have any toillettes on board?Are your buses wheelchair accessible? I've lost something on board. What should I do?